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P3 TekSolutions was founded by Frank Gatto in 2013 originally as a break fix company. Man, did we learn a lot doing break fix! But before we get into that, I want to tell you a little about myself. I started out way back in 1982 as a programmer when the Commodore 64 was being introduced. But as life dictates sometimes we plan on one direction and wind up somewhere else. I joined the USAF in 1984 and spent the next 14 years serving my country as a Military Intelligence Specialist, I can hear the jokes already, but mind you this is a highly IT focused job. The time I spent in the military were some of the best years of my life. After leaving the military, I was picked up as a Senior Consultant at Booz ▪ Allen & Hamilton where I orchestrated the migration of a client’s server, workstations and network infrastructure in over 80 locations throughout the U.S.. Once that project was completed, I was picked up by PSINet as the Director of Global Internet Data Center in Herndon, VA. At that point in time they were one of the largest web hosting centers in the world. At this point Y2K was upon us, which as we all know amounted to, well nothing except a lot of consultants making a lot of money applying date/time patches. From there I went on to Teleglobe Communications as their Director of Florida Data Center Operations. Kaboom!…… the dot com bubble burst! From there I went on to be Nextel’s Senior Director, Strategic Business Development for several years and transitioned to Sprint via a merger. If you have ever been so blessed to be part of a merger you will understand that after a year or so when I was offered a package, I gladly went on my way.
My heart and passion has always been in the information technology arena and that’s where I headed back to, but this time as an Entrepreneur. For the last several years I have been doing what I love. IT and assisting businesses in tricky technology situations. Now as I was saying at the beginning, we started out doing break fix, but over the past year and a half we have transitioned into a Managed Service Provider (MSP). Why is this you ask? Well over 80% of the “break fixes” we’ve done could have been prevented with no business interruptions. Today our focus is on providing solutions around Managed Services, Computer Repair, Structured Cabling and Cyber Security. Today we are truly a one-stop-shop. For example, with our structured cabling capability, there is no need to bring in an outside consultant to move an office, a desk or even wire up a wireless access point. We do that.
As the saying goes treat people the way you want to be treated and that is how we operate. Have you ever needed help only to find a “tech” on the other side of the phone less than helpful? Nothing and I mean nothing gets me going more! You will never encounter such a call with P3 TekSolutions. We strive daily for excellence in all we do and we pride ourselves on our customer care and our proactive, not reactive, approach to your network maintenance.
P3 TekSolutions Leadership
Roanoke, VA 24015
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